Cisco cucm 8.6 compatibility matrix series#

The 791x series is not supported with Unified CCE based Silent Monitor, RSM, Agent Greeting, or Whisper Announcement.Д¦921, 6941, 6961, and 6945 are supported.Д¦945 is not supported with Agent Greeting or Whisper Announcement. The 792x series is not supported with Agent Greeting or Whisper Announcement. The 7940 model is not supported with Unified CM based Silent Monitor, RSM, Agent Greeting, or Whisper Announcement. The 7960 model is not supported with Unified CM based Silent Monitor, RSM, or Agent Greeting and Whisper Announcement. The 89xx series is not supported with RSM.Д§970 is not supported with Unified CM based Silent Monitor or RSM.Д§975 only is supported with Agent Greeting or Whisper Announcement. The 99xx series is not supported with RSM. Additionally, the PG, CTI Server, CTI OS Server, and CTI OS desktop versions cannot be higher than the Central Controller version. The PG, CTIВ Server, and CTIВ OS server versions must all be at the same version.

Cisco cucm 8.6 compatibility matrix windows#

Unified CCMPВ 8.5(2) and 8.5(3), which are supported on Microsoft Windows 2008, are compatible with Unified CCE 8.5(x).

Unified CCMP 8.5(1), which is supported on Microsoft Windows 2003 is compatible with Unified CCE 8.5(1).

Whisper Announcement in a Parent/Child deployment requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), UCCX 8.5SU1 +, and a supported IP phone for local (non-mobile) agents.

Whisper Announcement for Mobile Agent requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents.

Agent Greeting for Mobile Agents or Parent/Child requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents.

See Agent Greeting/Whisper Announcement IP Phone Support and see the following notes for specific requirements for Mobile Agents and Parent/Child deployments. Whisper Announcement requires at least Unified CM 8.5(1), CVP 8.5(1), and a supported IP Phone.

Agent Greeting requires at least Unified CM 8.5(1), CTI OS Desktop 8.5(1), CVP 8.5(1), and a supported IP Phone.

Cisco Unified CRM Connector for PeopleSoft, Salesforce and Microsoft Dynamics CRM supports 7.5(2).

For UCM compatibility for these PGs, see the UCM Compatibility Guide.

Unified CCE 8.5(x) Central Controller supports PGs running at the following versions for backward compatibility during upgrade: 7.5(x) and 8.0(x).

Unified Communications Manager 8.5(x) is supported with a Unified CCE 8.5(x) Peripheral Gateway (PG) only.

Requires Cisco Unified SIP Proxy Version 8.5(1) or later Supports IOS Release 15.1(x)TДoes not support Cisco Unified Border Element (CUBE). Supports ISR G2 gateways (29xx and 39xx)В with PVDM3 DSP card Supports 28xx, 3845, AS5350xm, and AS5400xm gateways with a PVDM2 DSP card

If you do a SHOW SLOT0: again, you will now see both files.NovemLeave a comment Unified CCE 8.5(x) Notes.

You can see the new IOS version is reflected on top, and the new IOS file in being referenced in the system image field.

Once the router reboots, letвЂ™s check the SHOW VERSION again.

You might want to check your running config before saving it, if you are not sure.

No calls in progress? GoodвЂ¦ Now Reload the VGвЂ¦.

Now check to see if you currently have any calls in progress by typing SHOW VOICE CALL SUMMARY.

BOOT SYSTEM SLOT0:and your file name (DonвЂ™t forget the SLOT0:).

NO BOOT SYSTEM (removes all old config for boot images).

Once uploaded, we need to make sure to tell the router to load the NEW system file instead of the old.

This will take a few minutes depending on your connection speed.

You will need enter your IP address and the FILE name.

Copy TFTP Slot0: (WeвЂ™re copying from TFTP to SLOT0:).

Now letвЂ™s upload your NEW IOS image to Slot0:.

Check what is on your flash memory by typing SHOW SLOT0:.

Enter the IP address of YOUR TFTP server, of course.

If not, go to Config mode, and type вЂњconfig-register 0x2102вЂќ. вЂњConfiguration register is 0x101вЂќ or вЂњConfiguration register is 0x2102вЂќ

Cisco cucm 8.6 compatibility matrix software#

вЂњCisco IOS Software, vg224 Software (vg224-I6K9S-M), Version 15.0(1)M10, RELEASE SOFTWARE (fc1)вЂќ

Type вЂњshow versionвЂќ вЂ“ We are looking for a few things here:.

Put the downloaded IOS image on your TFTP server, and make sure the server is running.

Cisco cucm 8.6 compatibility matrix download#

Download your IOS version from CiscoвЂ™s Website (requires log in and entitlement).

(See Compatibility Matrix for CSR 11/10.6/10.5) WeвЂ™re upgrading our entire Unified Communications platform to Cisco CSR 10.5, and it requires our VGs to be at version 15.1.4M10.

Cisco cucm 8.6 compatibility matrix upgrade#

I recently went through a period where I had to upgrade all of our voice gateways (VGs) to a new IOS version.